Improved Service

• Calls and emails returned same day they’re received.
• Friendly, courteous, positive & professional customer service.
• Monthly property inspections.
• Accurate and timely financials.
• Personal service.
• We have been managing HOAs since 1994.  Experienced advice.
• Serving the entire Bay Area.

Question: Who can change the rules or policies of a HOA?
Answer: The board may make changes, but only after the homeowners: 1) have had at least 30 days to consider the rule change; and 2) after owners are given an opportunity at a board meeting to give their opinions about the rule change (Section 4365).

Question: Who can change the CC&Rs?
Answer: Only a certain percentage of the homeowners of the HOA by voting can do that (check CC&Rs for the percentage).

Question: How are decisions made by a board at a board meeting?
Answer: By parliamentary procedure. One board member makes a motion and another one seconds it. The motion is then discussed by a board.  After a board is through discussing a motion, a board then votes on that motion.  The majority vote of a board either approves or disapproves a motion (Section 1363(d)).

Question: May any matter be discussed by a board at a board meeting?
Answer: Only those matters that are on the agenda may be discussed at a board meeting. The agenda must be completed at least 4 days before the meeting (Section 5000(a)).

Question: Before an owner is called to a hearing by a board, how many days’ notice must be given?
Answer: A notice must be sent to an owner at least ten days before the hearing. If a board acts against a homeowner at a hearing, that owner must be notified in writing within 15 days (Section 4820).

Question: May homeowners attend board meetings?
Answer: Yes. (Sections 4925(b) and 5000(b)).